FAQs

FAQs

Here are the most frequently asked questions about the cruise, junks and trip on Halong bay. Please contact us if you did not find your answer here.

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Tel: +84-4-85861033 / Mobile: +84904479239

Email: sales@jonque-baiehalong.com

Website: www.jonque-baiehalong.com/en

When is the best time to visit Halong Bay?

Summer is a good time to cruise on Halong Bay but the best time of year is during the spring or fall. Because the bay is situated in the northern part of the country, it can get colder in the fall and winter, and though you won't see extremes such as blizzards, it's still a lousy place to be when it gets cold.

Where do the boats anchor at night time?

After the afternoon cruise to see the hidden wonders of Halong Bay, Overnight boats will find a suitable place to anchor for the night, this place is normally inside the very calm bay surrounded by the islands.

Tip: Before we drop the anchor for the night, you will probably see the sunset so get your camera ready to capture some rare moments.

How do I pay for purchases onboard?

There is a cashier on board so your purchases will be billed to your credit card. All cruises in Halong Bay accept payment by Credit Card with additional 3% - 4% for processing fee (bank fee). It is easier way to pay in cash. Please ask the crew should you need any further information.

What kind of food on boats in Halong Bay?

Most of the meals offered with seafood as Halong Bay specialty is seafood; there is lots of sea dishes combined with traditional Vietnamese food, I’m sure you will like the food on boat, if you are allergic with seafood, please inform us your dietary requirements before your departure to Halong Bay.

If I'm single, do I have to share a cabin?

No, you do not have to share a cabin with anyone. However, cruise cabin prices are determined by "double occupancy." In other words, you will need paying extra to have your own cabin. The good news is that some cruise lines offer lower rate for single occupancy.

Can we travel from Hai Phong to Halong?

Yes, you can! If you are already there in Hai Phong, you can call us to have a car and guide pick you up from there and drive to, which should be less than travel from Hanoi about 1,5 hours.

Or you can plan a trip with us from Hanoi to Hai Phong city, do the sightseeing, spend the night there then move onto Halong on the next morning.

Tip: There is a good road linking Hai Phong and Cat Ba Island (South of Halong Bay), you could also travel via this way, then have our day boat welcome you on Cat Ba port to visit Lan Ha Bay and Halong Bay. Or a boat to tranfer you to Halong port for the overnight cruise.

What to bring for a cruise in Halong Bay?

• Passport

• Sun cream, insect repellent

• Small changes for buying drinks on boat

• Swim-suit and changes

• Good camera with lots of films or memory space

• A sense of adventures.

How do I get to the cruises?

Normally you travel from Hanoi. Then you should notice transfer services in the inclusions/ exclusions. The transfer shuttle bus or private transfer will drive you from your place to the port and back again after the cruise. Our cruise packages always offer these services in the details.

Can we sleep outside on the top deck of boats?

Yes, it is very nice to sleep outside there on the top-deck but please check this with our tour guide or the junk’s captain if the weather is fine to sleep outside. To note that all cruises have very fine cabins designed with comforts of everything needed for a good sleep: natural rubber mattress, blanket, feather pillows and mosquito net and we can not bring this outside for you.

Tip: That night we all stayed up drinking talking about home and watching the shooting stars from the top deck. It was a wonderful time!

What about seasick on boat?

If you look on Vietnam map, you will see Halong lies on the Tonkin Gulf with lots of island that made up Halong Bay. With its calm water, Halong Bay really acts as a shield that stops all the violent wave, so it's hard to get sea sick in Halong Bay.

Only some of the routes that the junks cruise can be close to open sea that the junk was swinging up and down. But once the junk was surrounded by Halong Bay unique limestone islands, it became stable again.

Seasickness is not common on larger cruise ships as they are equipped with stabilizers designed to minimize the feeling of movement. If you should feel queasy, medicine is available from your cabin steward. If you are prone to motion sickness, you may want to consider consulting your doctor prior to departure.

Tip: When the junk gets swinging, do not walk around on boat to avoid seasick.baiehalong-indochina-sails-1.jpeg